Your Plumbing & Drain Experts Zapping Plumbing Problems Away, One Property at a Time

Frequently Asked Questions (FAQs)

Local Plumbing Services in San Mateo & throughout the Silicon Valley

At Wizard Plumbing and Drain, we take the standard of care applied to your home to the next level. Our experienced team is based in San Mateo, but service customers in San Carlos, Belmont, Redwood City, Burlingame and across the Silicon Valley. When you need a plumber’s friendly hand, put our plumbing company on your side. Call (650) 843-9911 for answers to any questions you may have.

Why is My Drain Clogged?

The most common reason that kitchen and bathroom drains become clogged is due to buildup. In the kitchen, food and grease can get stuck within the system. If you’re using a garbage disposal, be cautious of what foods you’re putting inside of it. High-fiber foods and debris may not chop as finely as other foods and get cemented in your pipes.

Consider all of the hair products, soaps, and lotions you use in the shower. These all leave a residue that gets washed down the drain. Eventually, this can cause buildup that can be tough to unclog. You can call us to remedy this problem for you.

How Do I Find Hidden Water Leaks?

The pipes in your home are hidden in walls and underneath floors. With so much left unseen, it can be difficult to know if you have a water leak. The biggest indicator that something is not right is your utility bills. If you notice that your water bill is higher than the previous month without an increase in water usage, you should consult a plumber. At Wizard Plumbing and Drain, we use acoustical leak search equipment within your pipes in order to find out where your problem may be.

What Can I Do If My Toilet Won’t Stop Running?

A running toilet is both annoying and expensive. This adds an additional, unnecessary expense to your monthly water bills. A constantly running toilet means that something is not connecting the way it should. In some cases, opening up the tank and juggling the flush mechanism can get everything back in working order. In other cases, you need to consult a plumber in San Mateo to take a look at your system and provide an affordable fix.

Why is My Faucet Leaking?

A constantly dripping faucet is more than just an annoyance - it can also waste a lot of water. Faucets drip for a variety of reasons, but the most common problems include:

  • O-ring needs replacement
  • Valve seat is corroded
  • Washer is worn out and needs replacement
  • Washer is improperly installed

Don't ignore a leaking faucet. Be sure to call Wizard Plumbing and Drain to have that annoying drip, drip, drip taken care of for good!

Why Should I Hire a Plumber?

We encounter many situations where home and business owners think they can handle a plumbing problem on their own and in reality, they have made it worse. Our plumbers have years of training and experience in all different kinds of plumbing systems and fixture brands. We know how all parts work together for a functioning plumbing system and identify the root cause of the problem to prevent the issue from returning at a later time.

What Constitutes a Plumbing Emergency?

Is it really an emergency, or can it wait? Sometimes it can be hard to tell, but in sum, any plumbing problem that brings your household or business operation to a halt is something that likely requires an emergency plumber. When in doubt, give us a call!

Emergency plumbing situations may include:

  • Burst pipes
  • No hot water
  • Leaking water heater
  • Leaking pipes
  • Sewage smells
  • Any commercial plumbing problem

When you have plumbing needs, call Wizard Plumbing and Drain.
We provide 24/7 services at (650) 843-9911.

Plumbing Wizards You Can Trust

Why Choose Us?
  • Top-Rated Plumbing Company

  • Free Plumbing & Drain Estimates

  • Over a Decade of Experience

  • Family Owned & Operated

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Aiming for Customer Satisfaction
in Everything We Do

  • I have finally found an honest & reliable plumber!

    “Fantastic customer service, knowledgeable & professional!”

    Marla B.

  • That was probably my first amazing experience with plumbers!

    “Show up on time, clear explanation of the problem, fast and quality work, clean.”

    Alex N.

  • Wizard has taken very good care of all issues and made my life so much easier.

    “I am very pleased with their work as they went out of their way to take care of all these unknown issues.”

    Cheryl W.

  • Wow... they clearly are wizards.

    “It was also nice having two guys come as they worked really well together. Pricing was very reasonable. Highly recommended.”

    Elyssa R.

  • We've tried many plumbers over the years, and Wizard Plumbing is hands down the best.

    “Such a customer focused service attitude is rare these days. I highly recommend Wizard Plumbing! We won't use anyone else.”

    Kyle A.